Use this service to get routine help from a doctor, nurse or other healthcare professional.
Your request will be triaged by a GP based on your answers to all the questions. You will be contacted by a member of the team via email, text or phone call with an appointment date and time. Please note this will not be a same day appointment.
We aim to respond within 48 hours during our opening times.
You can use this service if you:
- are registered at the surgery
Due to the changes around access to GP surgeries, we anticipate a rise in demand for routine care, which in turn could place greater pressure on our services, increasing routine appointment wait times.
Before you start
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
- the type of routine appointment you need, such as a blood test (if known)
Call 999 or go to A&E now for any of these:
Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest
Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking
Sudden confusion (delirium)
cannot be sure of own name or age
Suicide attempt
by taking something or self-harming
Severe difficulty breathing
not being able to get words out, choking or gasping
Heavy bleeding
spraying, pouring or enough to make a puddle
Severe injuries
after a serious accident
Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)
Sudden, rapid swelling
of the lips, mouth, throat or tongue
British Sign Language (BSL) speakers can make a video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
You can also phone us on Mossley Surgery 01457 832590 or Greenfield Surgery 01457 832590.